One-strategy-fits-all approach is a sure shot way to failure.
For us, understanding the business, values and beliefs of our customers is foremost before designing or implementing any solution in healthcare. Interaction with decision makers ( stakeholder interviews ) gives us insights and guidance to align priorities with short term and long term business requirements. Moreover, stakeholder consultation lays the foundation for long term relationships.
During the initial meeting, the team understands the objectives and challenges from various perspectives, outlines current state, recognize limitations and set expectations for the next steps.